Open Calls & Maturity Score System
WikiDeal:Methodology| Indicators | 7 dimensions |
| Scale | 1–5 stars (⭐ to ⭐⭐⭐⭐⭐) |
| Review cycle | Quarterly (seasonal) |
| Effect | Adjusts Open Call rewards |
| Display | Infobox of each use case |
| Governance | Living Lab + Community |
The Use Case Maturity Score is a composite indicator measuring the health and readiness of each WikiDeal marketplace portal. It determines how many resources — Open Call prizes, development attention, community investment — should be directed toward a given use case. A high-maturity use case needs less external support; a low-maturity one needs more.
What is the Maturity Score?
Each WikiDeal marketplace (babysitting, taxi cooperative, microcredit, etc.) evolves through phases of development. In early stages, the model needs refinement, users need onboarding, bugs need fixing, and governance rules need testing. In mature stages, the community largely self-governs, complaints are low, and the use case has proven its viability.
The Maturity Score provides a standardized, publicly visible measure of where each use case sits on this spectrum. It is not a ranking of which use cases are "better" — it is a resource allocation tool.
The 7 Indicators
Each indicator generates a sub-score from 1 to 5. The composite maturity note is the weighted average of all seven.
| # | Indicator | Description | Low Score (1) | High Score (5) |
|---|---|---|---|---|
| M1 | Number of Active Users | Monthly active users in the past 90 days | <10 users | >500 users |
| M2 | Dissatisfaction Reports | Rate of negative feedback, unresolved complaints, arbitration requests | >15% dissatisfied | <2% dissatisfied |
| M3 | Improvement Proposals Appreciated | Number of community proposals received and positively evaluated by users | 0–1 proposals/quarter | 5+ well-rated proposals |
| M4 | Degree of Urgency (Bugs) | Outstanding critical bugs or blocking issues in the current deployment | >5 critical bugs | 0 critical bugs |
| M5 | Degree of Deployment | How widely deployed: single city vs. multiple regions vs. cross-border | Concept only | Multi-country deployment |
| M6 | Interconnection with Other Tools | Integration with Rings of Trust, Wikidata, shared contracts, other portals | Isolated silo | Full Ring participation |
| M7 | Usage Decline Prevention | Trajectory: growing, stable, or declining user base and Transaction volume | Declining (>20%/quarter) | Growing (>10%/quarter) |
Composite Score Calculation
The composite maturity note is calculated as the simple average of the 7 indicator sub-scores, rounded to the nearest half-star:
Maturity = (M1 + M2 + M3 + M4 + M5 + M6 + M7) / 7
Result displayed as ⭐ (1.0–1.9) to ⭐⭐⭐⭐⭐ (4.5–5.0)
The Living Lab team reviews scores quarterly. Community members can challenge scores by submitting documented counter-evidence through the Open Call process. Final scores are published in each use case's infobox and in the quarterly Participatory Observatory report.
Open Call Funding Allocation Based on Maturity
The maturity score directly influences how Open Call resources are allocated each quarter:
| Maturity Level | Stars | Open Call Priority | Reward Level | Rationale |
|---|---|---|---|---|
| Early Stage | ⭐☆☆☆☆ | Very High | Maximum rewards | Use case needs maximum community investment to survive and grow |
| Developing | ⭐⭐☆☆☆ | High | High rewards | Key improvements needed; active contributor incentivization required |
| Consolidating | ⭐⭐⭐☆☆ | Medium | Standard rewards | Stable but still benefits from focused improvement proposals |
| Mature | ⭐⭐⭐⭐☆ | Low | Reduced rewards | Self-sustaining; community handles most improvements organically |
| Exemplary | ⭐⭐⭐⭐⭐ | Very Low | Maintenance only | Model case — resources redirected to newer, lower-maturity portals |
This mechanism prevents the "winner's curse" where already-successful use cases absorb disproportionate community investment. Resources flow toward what needs them most.
Display in Use Case Infoboxes
Every marketplace portal infobox displays the current maturity score as a star rating, alongside the review date and a link to the full scoring breakdown. Example:
Stars are purely illustrative in the current mockup phase. Real scores will be calculated by the Living Lab based on actual deployment data.
Evolution Over Time
As WikiDeal matures, the scoring system itself will evolve. The 7 indicators were defined in Prototype 1; they may be revised through Open Calls. A use case may also "regress" in maturity if a major disruption occurs (new competitor, legal change, community conflict) — the score reflects current reality, not historical achievement.